IT Services

Technical Support (Remote Access)

Technical Support provided via Remote Access
- does not need physical intervention with computer
- Software installation
- Virus/Malware removal
- Software tutorial
- Teamviewer
- LogMeIn
- Any other similar free remote access application that is supported by the users environment.

  • Remote Access Software required
Technical Support (On-site - Doha)

Price starts from QAR 300.00/visit only!
Technical Support provided on-site (within Doha)
- On-site visit to client's premises
- Software installation
- Virus/Malware removal
- Software tutorial
- Applicable only to offices located in Doha, Qatar.
- Maximum 3 hours per visit
- Succeeding hours will be billed QAR100.00/hour
- It is the client's responsibility to make the machine available as soon as the technician arrives. Support Time starts as soon as the technician arrives at the client's premises.
* Cost may change depending on the location and the work required by the client.

  • Important Notes
Technical Support (On-site - outside Doha)

*Price starts from QAR 350.00/visit only!
Technical Support provided on-site (outside Doha)
- On-site visit to client's premises
- Software/Hardware installation
- Virus/Malware removal
- Software tutorial
- Applicable only to offices located in outside of Doha.
- Maximum 3 hours per visit
- Succeeding hours will be billed QAR100.00/hour
- It is the client's responsibility to make the machine available as soon as the technician arrives. Support Time starts as soon as the technician arrives at the client's premises.
* Cost may change depending on the location and the work required by the client.

  • Important Notes
Network Security and Vulnerability Management (External Sources)

Monthly Network Assessment and Security
Vulnerability Management
PCI DSS Assistance - External Scanning (ASV subscription not included)
UTM Gateway / Firewall implementation (hardware not included)

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